Blood Donor Ambassador

American Red Cross Mission:

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. 

Blood Donor Ambassador:

The role of a donor ambassador is to provide excellent and enthusiastic customer service and enhance the donor experience. Engage with donors to make the donation experience fulfilling and set the stage for a long-term commitment to regular blood donations.

Key Responsibilities:

• Welcome and great donors, escort as necessary and assist with initial intake.
• Ensure blood donors have relevant information and that questions are answered appropriately.
• Make reminder calls, re-schedule donor appointments, and perform activities as directed. 
• Attend to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution.
• Set up and maintain cleanliness in Reception and Hospitality Area.
• Learn and share the Red Cross story, including the mission, vision, and values.

Development Opportunities:

• Gain valuable training and experience while providing an invaluable service to your community.
• Network and meet new people.
• Leadership positions available for volunteers who show interest and commitment to the Red Cross mission.

Variable; preferred at least one 6 hour shift per month