American Red Cross - Blood Drive Volunteer (No Blood Draws)
- Volunteer Duration:
- Ongoing
- Start Date:
- Tue, 09/20/22
- Location:
- Various Locations in Western Los Angeles
- Time Details:
- Flexible
- Opportunity Description:
-
As the face of Red Cross at blood drives, you'll welcome and check-in donors, ensure they read pre-donation materials, offer promotional items when available, and ensure that everyone has a positive experience in a clean environment. You will assist in ensuring that our donors know we are taking every precaution to ensure their safety and that their donation is making a difference.
Requirements
Reliable transportation
Ability to communicate effectively and provide customer service care
Must pass background check
Key Responsibilities
Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process
Direct donor to next step of donation or options for future donations if deferred.
Model excellent customer service behaviors.
Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.
Learn and share the Red Cross story, including the mission, vision, and values
Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution. Report possible adverse post-donation physical reactions to the collections staff.
Set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds as requested
Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact
Responsible for informing donors of current and upcoming donation promotions
May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed - Website:
- https://volunteerconnection.redcross.org/?nd=lead&a=55774&h=152&p=1115037
Contact Information
- Contact Person:
- Ana Ramirez
- Contact Email:
- ana.ramirez@redcross.org
- Contact Phone Number:
- (213) 610-6104
- Organization:
- American Red Cross
- Contact Address:
- 1450 S. Central Avenue LA CA