American Red Cross - Services To the Armed forces Hero Care Family Contact Volunteer
- Volunteer Duration:
- Ongoing
- Start Date:
- Tue, 09/20/22
- Location:
- Virtual
- Time Details:
- flexible
- Opportunity Description:
-
This position supports the Regional Services to the Armed Forces (SAF) department. This can be a virtual (volunteer-from-home) opportunity. Ensure that military families know they are supported by the Red Cross from the first day in the military through life as a veteran, by making calls and providing information regarding Red Cross services.
Key Responsibilities:
Ensure family information is in the case management system
Email and phone military families to provide Red Cross preparedness information
Provide additional support, as appropriate
Understand and apply Service to Armed Forces (SAF) policies, procedures and protocols related to Red Cross client services consistently and correctly.
Maintain strict confidentiality of any case notes, and private personal information in accordance with Red Cross policies
Maintain professionalism and conduct as stated in Red Cross policy
Required:
Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.
Reliable access to resources needed to volunteer to include phone, personal computer and internet connection.
Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross
Good computer skills to include use of Internet search tools; Internet; and Microsoft Office Suite, to include Outlook, word-processing
Strong interpersonal, communication and listening skills
Able to work with diverse populations
Contact Information
- Contact Person:
- Ana Ramirez
- Contact Email:
- ana.ramirez@redcross.org
- Contact Phone Number:
- (213) 610-6104
- Organization:
- American Red Cross
- Contact Address:
- 1450 S. Central Avenue Los Angeles CA